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KhelKing

Bonus help

Bonus not credited?

The short answer

KhelKing pays a joining bonus on your first deposit. If yours is missing, the usual reasons are that the deposit hasn't reached your balance yet, it wasn't the first deposit on the account, or you have more than one account. Check your balance first, then message support on WhatsApp with the deposit's UPI transaction ID. Someone is online 24/7 to check it.

Updated · 3 min read

What's the problem?

Quick fix

Joining bonus not credited

  1. 1Make sure the deposit itself is in your balance. If it isn't, fix that first.
  2. 2Check it was the first deposit on this account. The joining bonus is paid on that one.
  3. 3Find the deposit's UPI transaction ID in your UPI app.
  4. 4Send it to support on WhatsApp with a screenshot, and ask them to check the bonus.
Still stuck? Chat with support

At a glance

Key takeaways

  1. A missing KhelKing joining bonus usually means the deposit hasn't landed yet, it wasn't the first deposit, or there's more than one account.
  2. Send support the deposit's UPI transaction ID and a screenshot so they can check it.
  3. Duplicate accounts are treated as bonus abuse and suspended.
  4. Bonuses are credited to your account. Nobody from KhelKing will ask for a payment, OTP or UPI PIN to give you one.

01Why it's missing

Why hasn't my KhelKing bonus been credited?

A missing joining bonus nearly always traces back to one of these four.

  • The deposit hasn't landed yet

    The joining bonus follows your first deposit. If that deposit is still pending, so is the bonus.

  • It wasn't your first deposit

    The joining bonus is paid on the first deposit on your account, not on later top-ups.

  • There's more than one account

    Each person may hold one account. Extra accounts are treated as bonus abuse and suspended.

  • The offer didn't come from KhelKing

    A bonus promised by a stranger in a chat or an ad we didn't run won't appear in your account.

02What to do

How do I get a missing bonus sorted?

Gather these before you message support, so they can check your account in one go.

Ask about my bonus
  1. Step 01

    Check your balance

    Refresh the page and confirm the deposit itself has reached your KhelKing balance.

  2. Step 02

    Find the transaction ID

    Open the deposit in your UPI app and copy its UPI transaction ID.

  3. Step 03

    Take a screenshot

    Capture the amount, date, time and status of the payment.

  4. Step 04

    Message support

    Send both on WhatsApp and say the joining bonus is missing. A person checks your account.

Account under review? A person checks every flagged account before acting, and you can appeal a decision within 30 days.

How to appeal

You never pay to receive a bonus. If someone asks for a payment, your OTP or your UPI PIN in exchange for a bonus, it isn't KhelKing. Don't pay, and tell support.

03Our offers

What bonuses does KhelKing offer?

The two most asked about are below. Weekly reloads, cashback and VIP tiers are on the bonuses page.

  • Joining bonus

    15% extra on the first deposit you make on your KhelKing account, with 3× wagering over 30 days.

  • Referral programme

    Bring friends to KhelKing and earn commission on every player you refer, for as long as they keep playing.

Play for fun, not for the bonus. Only deposit what you'd be happy to spend anyway, and never top up just to chase an offer.

Responsible gaming

Related reading

04FAQ

Questions about bonuses

Can't find your answer? Our support team is online 24/7.

01

Why wasn't my KhelKing joining bonus credited?

Usually because the first deposit hasn't reached your balance yet, the deposit wasn't the first one on the account, or there's more than one account in your name. Send support the deposit's UPI transaction ID and a screenshot, and they'll check.

02

Can I get the joining bonus on a second account?

No. Each person may hold one KhelKing account. Duplicate accounts are treated as bonus abuse and suspended.

03

What happens if my account is flagged?

A person reviews the account before any action is taken. If you disagree with the decision, you can appeal to the compliance team within 30 days.

04

Someone asked me to pay to unlock my bonus. What should I do?

Don't pay. Bonuses are credited to your account, and nobody from KhelKing will ask for a payment, OTP or UPI PIN to give you one. Stop replying to that contact and tell support.

From the blog

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  • Betting Guides

    Bonuses and rewards on a KhelKing ID

    How KhelKing bonuses work: 15% on your first UPI deposit, weekly reloads, cashback, referral commission and VIP tiers, plus what to do if a bonus doesn't show.

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  • Betting Guides

    How to claim the KhelKing welcome bonus

    The KhelKing welcome bonus is 15% on your first UPI deposit, once per account, with 3× wagering in 30 days. How to claim it, and what to do if it doesn't appear.

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Bonus still missing?

Let us check your account

Message support on WhatsApp with your deposit's UPI transaction ID. Someone is online 24/7 to look into it.

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