01What personal data we hold and why
Privacy policy
Your details are encrypted and used only to run your account. We don't sell them to anyone.
Read the full policyLegal
KhelKing policies
In short
KhelKing's policies cover privacy, KYC, refunds, fair play and responsible gaming, and each one is written in plain English. Opening an account means you accept them. If you disagree with a decision on your account, you can appeal to our compliance team within 30 days.
Updated · 4 min read
At a glance
Key takeaways
- Opening a KhelKing account means you accept its policies on privacy, KYC, refunds, fair play and responsible gaming.
- KhelKing reviews every policy at least once a year, and straight away when the law changes.
- An appeal is reviewed by a person on the compliance team if you write to support within 30 days.
- Every KhelKing policy is linked from the Legal section in the footer of each page.
01Principles
What do KhelKing's policies promise?
Six commitments that run through every policy on this page.
Plain English
No legal jargon. Each clause says what it means in words any player can follow.
Privacy first
Your personal data is encrypted and used only to run your account. We never sell it.
Open settlement
Every market is settled against a public source, so you can check the result yourself.
People review flags
When an algorithm flags suspicious activity, a person on our team reviews it before we act.
30 days to appeal
You can take any decision on your account to our compliance team within 30 days.
Reviewed every year
Each policy is reviewed at least once a year, and sooner if the law or our practice changes.
02Policies
Which policies apply to my account?
All of them, from the moment you sign up. Here is what each one covers.
02When and why we check who you are
KYC and verification policy
Identity checks keep each account with its real owner and keep the site limited to adults aged 18 and over.
Read the full policy03How bets are settled and when money is returned
Refunds and settlement policy
Results are checked against a public source you can look up yourself, so a settled market has a record behind it.
Read the full policy04What counts as suspicious activity
Fair play policy
Our systems can flag an account, but a person reviews the case before any action is taken.
05Keeping play within a budget you set
Responsible gaming policy
KhelKing is for adults aged 18 and over. Betting carries real financial risk, so only play with money you can afford to lose.
Read the full policy
03Appeals
How do I appeal a decision?
Any decision on your account can be appealed within 30 days.
- Step 01
Write to support
Send your appeal within 30 days of the decision. Say which decision it is and why you disagree.
- Step 02
A person reviews it
Your appeal goes to our compliance team, and someone on the team looks at the case.
- Step 03
You get the outcome
The team replies through support with its decision on your appeal.
Keeping policies current: we review each policy at least once a year. When the law changes, or we change how we operate in a way that affects you, the policy is updated straight away and the date at the top of this page changes with it.
04FAQ
Questions about our policies
Can't find your answer? Our support team is online 24/7.
01Are KhelKing's policies legally binding?
Yes. When you open a KhelKing account you accept these policies. We've written them to be clear and fair so that they can be enforced.
02How often are KhelKing's policies updated?
We review every policy at least once a year. If the law changes, or we change how we operate in a way that affects you, we update the policy straight away.
03Who reviews an appeal against a decision on my account?
A person on our compliance team. Write to support within 30 days of the decision, and your appeal is passed to them.
04Does KhelKing sell my personal data?
No. Your data is encrypted and used only to run your account.
05Where can I find all of KhelKing's policies?
They're listed on this page and linked from the Legal section in the footer of every page. Support can also send you a copy.
Still have a question?
Ask our support team
Support is online 24/7. The team can explain any policy or send you a copy.
18+ only · Play responsibly