Legal · Verification
KhelKing KYC policy
In short
KhelKing verifies your identity to confirm you're 18 or over, that you hold one account, and that money moves only between KhelKing and a bank or UPI account in your own name. Your details are encrypted and never sold. If a check goes against you, a person reviews it and you can appeal within 30 days.
Effective · 3 min read
- 18+ age checkEvery new account goes through an age check.
- One verified accountEach person holds one verified account, in their own name.
- Your own bank or UPIPayouts and refunds go only to a verified account in your name.
- Encrypted, never soldYour details are used only to run your account.
- People review flagsA person reviews any flagged account before we act.
- 30 days to appealYou can appeal a verification decision to our compliance team.
At a glance
Key takeaways
- KhelKing KYC confirms you're 18 or over, hold one account and get paid only to an account in your own name.
- Your KYC details are encrypted and never sold.
- KhelKing never asks for your UPI PIN, OTP or password during verification.
- KhelKing reviews the KYC policy at least once a year, and after any material change in the law.
01What KYC means
What is KYC on KhelKing?
KYC stands for Know Your Customer. It's how we confirm that each account belongs to a real adult, that they hold only one account, and that money moves only between that person and KhelKing.
02When we verify
When does KhelKing verify my identity?
- When you open an account, to confirm you're 18 or over.
- Before payouts and refunds go out, because they're sent only to a verified bank or UPI account in your name.
- Before we act on a request about your data, such as asking for a copy of it or for it to be deleted.
03What we check
What does a KYC check look at?
- your age, to make sure you're 18 or over
- that you hold only one KhelKing account
- that the bank or UPI account you use is in your own name.
Separately, we monitor high-value transactions to meet anti-money laundering standards.
04How to verify
How do I complete verification?
Contact our support team, which is online 24/7. They'll tell you what's needed for your account and how to send it.
We never ask for your UPI PIN, OTP or password, including during verification. Anyone who does isn't us.
05Your data
What happens to my KYC details?
Your details are encrypted, used only to run your account and never sold. Our privacy policy explains how long we keep data and your rights under the DPDP Act.
06Reviews and appeals
What if a check flags my account?
When our systems flag an account, a person reviews it before any action is taken. If you disagree with the decision, you can appeal to our compliance team within 30 days.
07Updates
How often is this policy reviewed?
At least once a year, and straight away after any material change in the law or in how we operate. The effective date at the top of this page shows the current version.
Related reading
08FAQ
Questions about verification
Can't find your answer? Our support team is online 24/7.
01Why does KhelKing verify my identity?
To confirm you're 18 or over, that you hold only one account, and that payouts reach a bank or UPI account in your own name.
02Is the KYC policy legally binding?
Yes. Opening a KhelKing account means you accept our policies, including this one.
03Will KhelKing ask for my UPI PIN or OTP during KYC?
No. KhelKing never asks for your UPI PIN, OTP or password. Anyone who does isn't us.
04Can I appeal a KYC decision?
Yes. Write to support within 30 days of the decision, and your appeal goes to our compliance team.
05How often is the KYC policy updated?
We review it at least once a year, and straight away after any material change in the law or in how we operate.
Ready to verify?
Contact support
Support is online 24/7 and will tell you exactly what your account needs.
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